Legal

Terms of Service

Last updated · September 10, 2026

These terms cover the Barley iOS app and this website. By using Barley you agree to them. If you do not agree, please do not use the service.

01What Barley is

Barley is operated by QITONG MAI, an individual based in China. It provides pet education, Training, care and growth records, personalized predictions and AI assistance for pet owners aged 18 and over. Predictions and AI suggestions can be inaccurate or unsuitable for your animal. Courses and completion certificates do not guarantee training outcomes or confer professional qualifications.

02Not veterinary advice

Barley is not veterinary diagnosis, treatment, weight-loss prescription or emergency advice, and it is not a substitute for professional veterinary care. For puppies, pregnancy or nursing, prescription diets, known conditions, visible discomfort or rapid weight change, contact a veterinarian or veterinary nutrition professional first. Never use Barley to delay a necessary examination or urgent care.

03Your account

Use an account you control. Apple, Google and email are supported sign-in methods. Restore records with the sign-in method associated with your account. Linking another method may require verification. Account deletion is available at “Profile → Account → Delete account”. Deleting an account or uninstalling Barley does not automatically cancel an Apple subscription.

04Subscriptions and billing

An account and an active subscription or eligible trial are required to use app features after setup. Purchase recovery, account export, privacy settings and account deletion remain available without a subscription. Ending a subscription does not delete your saved records. Any eligible trial and its renewal terms are disclosed before purchase; monthly plans do not include a free trial.

Subscriptions use Apple in-app purchases, with RevenueCat managing purchase access and recovery. Apple's price, renewal, cancellation and refund rules apply. Manage your subscription in your Apple Account's subscription settings. The purchase screen shows the selected price, billing period and any eligible trial.

05Your responsibilities

  • Only upload photos you have the right to submit.
  • Double-check weights, food energy units and package numbers before confirming them.
  • Do not misuse the service — including probing or overloading the AI analysis endpoints, reverse engineering the app, or using it for any unlawful purpose.

06Your content

Photos and records you submit remain yours. You grant us the limited license needed to store and process them solely to provide the features you use, as described in our Privacy Policy. Delete your account and this license ends with it.

07Disclaimer and liability

Connectivity, providers and device conditions can affect availability. We do not guarantee uninterrupted service, timely reminders or specific training results. Nothing in these terms excludes liability or consumer rights that cannot lawfully be excluded, excuses intentional misconduct, or removes responsibility for promises we expressly make.

08Changes and contact

We may update the service and these terms; material changes will be noted here before they take effect, and continued use after that means you accept them.

Questions about these terms?

We answer every message. For how we handle data, see the Privacy Policy.

support@meetbarley.com