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Support
For help with Barley — training, care records, subscriptions or your account — email us and we will get back to you.
Account access and records
Sign in using the method associated with your Barley account. If you cannot access your account or a record is missing, include your app version, device model and a short description of what happened. Never send us your password, verification codes or full payment details.
Subscriptions and purchases
Manage or cancel an App Store subscription in your iPhone Settings → your name → Subscriptions. Use Restore Purchases in Barley with the Apple account used for the purchase.
Delete your account
In Barley, go to Profile → Account → Delete account and follow the confirmation steps. If you cannot sign in, contact support for help; we may need to verify account ownership. Deleting the app or your account does not automatically cancel an Apple subscription.
Read our Privacy Policy for information about data handling and deletion, and our Terms of Service for service and subscription terms.
For anything related to your dog's health, please consult your veterinarian. Barley does not replace veterinary care.